| jobs@impacthrnkmsolutions.onmicrosoft.com |
| +91-8793740165, 8446240165 |
Nashik
Key Responsibilities
Outbound Calling: Making calls to potential customers from a provided database to introduce products or services.
Lead Generation: Identifying interested customers and scheduling appointments for the Field Sales team.
Inbound Support: Receiving calls from customers to answer questions, resolve complaints, or take orders.
Data Management: Updating the CRM or Excel sheets with the details of every call (e.g., Interested, Not Interested, Call Back Later).
Follow-ups: Calling back potential clients who previously showed interest but didn't buy.
Target Achievement: Meeting daily/weekly targets for talk time or successful sales.
🛠️ Required Skills
Clear Speech & Tone: Ability to speak clearly and maintain a polite, enthusiastic tone even during long shifts.
Active Listening: Understanding the customer's needs before pitching the product.
Patience & Resilience: Handling cold customers who may be rude or hang up quickly.
Persuasion: The ability to handle objections (e.g., if a customer says It's too expensive, knowing how to explain the value).
| Experience | 0 - 5 Years |
| Salary | 1 Lac To 3 Lac P.A. |
| Industry | ITES / BPO / KPO / LPO / Customer Service |
| Qualification | B.A, B.C.A, B.B.A, B.Com, B.Sc |
| Key Skills | Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills |
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