| jobs@impacthrnkmsolutions.onmicrosoft.com |
| +91-8793740165, 8446240165 |
Nashik
We are looking for a Technical Service Engineer to join our team in Nashik. This position is suitable for candidates with 0 to 1 year of experience who have completed a diploma. The role involves providing technical support and solutions to customers while ensuring high levels of service.
**Key Responsibilities:**
- **Customer Support:** Assist customers in diagnosing and resolving technical issues related to our products, ensuring their satisfaction.
- **Technical Troubleshooting:** Identify and analyze problems in equipment or systems, providing timely solutions to improve performance.
- **Product Installation:** Collaborate with installation teams to ensure proper setup and configuration of products at customer locations.
- **Reporting Issues:** Document and report recurring issues to the technical team, helping to improve products and services.
- **Training to Customers:** Provide basic training and guidance to customers on product use, enhancing their understanding and experience.
- **Quality Control Checks:** Conduct periodic checks of products to ensure they meet quality standards and support customer expectations.
**Required Skills and Expectations:**
Candidates should possess a strong technical background, ideally with a diploma in a relevant field. Good problem-solving skills and the ability to communicate clearly with customers are essential. Familiarity with technical equipment and software is important, along with a willingness to learn and adapt. The individual should be proactive, detail-oriented, and able to work well in a team. A professional attitude and a commitment to customer service are crucial for success in this role.
| Experience | 0 - 1 Years |
| Salary | 1 Lac 50 Thousand To 3 Lac P.A. |
| Industry | ITES / BPO / KPO / LPO / Customer Service |
| Qualification | Diploma |
| Key Skills | Technical Services Technical Service Professional Technical Service Specialist Technical Service Executive |
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