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Nashik
Core Responsibilities and Duties
1. Sales and Commercial Performance
Strategy: Develop and implement strategies to maximize sales and achieve store financial targets and Key Performance Indicators (KPIs).
Budget & P&L: Manage the store's Profit and Loss (P&L), including controllable costs, budgets, and labor hours.
Merchandising: Oversee the visual presentation, product display, and execution of company merchandising strategies to maximize product sell-through.
Inventory: Ensure accurate inventory counts, manage stock levels, and coordinate product deliveries and stockroom organization.
2. Leadership and People Management
Team Development: Hire, train, coach, and develop all store team members, providing continuous feedback and conducting performance management.
Scheduling: Create and manage staff schedules to ensure adequate coverage and optimal efficiency while adhering to labor budgets.
Culture: Establish a positive, inclusive, and high-performing store culture that promotes teamwork and a strong sense of belonging.
Compliance: Ensure all team members adhere to company policies, procedures, and relevant legal regulations (e.g., safety, labor laws).
3. Customer Experience and Operations
Service Excellence: Lead the team in delivering a world-class guest experience, modeling best practices for customer connection and product knowledge.
Issue Resolution: Handle customer escalations, complaints, and urgent requests efficiently and effectively.
Operational Excellence: Oversee the daily operations of the store, ensuring all standard operating procedures (SOPs), safety, and security protocols are followed.
Maintenance: Manage and direct store cleanliness, repair, and maintenance to ensure a presentable and safe environment.
| Experience | 0 - 1 Years |
| Salary | 2 Lac To 3 Lac P.A. |
| Industry | Supply Chain / Purchase / Procurement |
| Qualification | B.A, B.B.A, B.Com, B.Sc, B.E, B.Tech |
| Key Skills | Store Handling Warehousing Inventory Planning Retail Store Operations Stock Taking Store Operations Basic Computer Skills Stock Maintenance Invoice Processing Store Manager Store Operation Branch Administration Warehouse Operations |
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