jobs@impacthrnkmsolutions.onmicrosoft.com |
+91-8793740165, 8446240165 |
Nashik
We are seeking a technically astute and customer-focused Sales Support Engineer to provide essential technical assistance to our sales team and clients in the Nashik region. The Sales Support Engineer will play a crucial role in bridging the gap between technical specifications and customer needs, ensuring smooth sales processes and high levels of customer satisfaction. This role requires a strong technical background, excellent communication and interpersonal skills, and the ability to translate complex technical information into easily understandable terms.
Responsibilities:
Pre-Sales Technical Assistance: Provide technical expertise and support to the sales team during the pre-sales process, including understanding customer technical requirements, answering technical inquiries, and offering application guidance for clients in Nashik.
Product Demonstrations and Presentations: Deliver technical presentations and product demonstrations to potential customers in Nashik, highlighting the technical features, benefits, and advantages of our [Specify Products/Services].
Solution Development: Collaborate with the sales team to develop technical solutions and proposals that meet customer needs and specifications in the Nashik market.
Technical Proposal and Quotation Support: Assist in the preparation of technical sections of proposals, specifications, and quotations, ensuring accuracy and completeness.
Liaison Between Sales and Engineering: Act as a technical point of contact between the sales team and the engineering/product development teams to address technical questions and provide feedback.
Customer Technical Training: Conduct technical training sessions for customers in Nashik on the features, operation, and basic troubleshooting of our [Specify Products/Services].
Post-Sales Technical Support: Provide initial post-sales technical support to customers in Nashik, assisting with installation guidance, basic troubleshooting, and addressing technical concerns.
Experience | 1 - 3 Years |
Salary | 2 Lac To 3 Lac P.A. |
Industry | Sales & Marketing / Business Development / Telecaller |
Qualification | Other Bachelor Degree, Post Graduate Diploma |
Key Skills | Brand Communication Analytical Ability Deep Understanding Customer Focus Time Management |
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