jobs@impacthrnkmsolutions.onmicrosoft.com |
+91-8793740165/91-8446240165 |
Nashik
12 or graduation Degree.
3 months + experience in IT hosting (Cloud and Dedicated) sales freshers can apply.
Solid sales and billing abilities
Passion for technology and high tech
Experience in a high volume sales environment, and within in a call center environment is a plus!
Excellent Customer Service skills.
Excellent communications languages : English and Hindi
JOB RESPONSIBILITIES:
Good communication with customer
Consistently increasing and expanding your knowledge of the industry and sales process.
Taking leads that come to you by phone, email, and/or live chat, often multiple contacts at the same time.
Primarily inbound contacts with follow ups from previous contacts.
Tracking all contacts with detailed information for future follow ups
Help new customers pick the plan that works best for their website.
Help upgrade existing customers to newer plans to fit their requirements.
Ability to handle multiple processes at one time.
Be able to work with others in a team environment.
Must have excellent written and spoken English, you will be on the phone as well as live chat with customers.
Must be able to multi-task
Must be able to work under stress and pressure.
Rotation shifts.
SKILL REQUIREMENTS:
Extensive sales and billing knowledge.
Knowledge in the WHMCS Billing System is an added advantage
Tech Support - Voice / Blended
Industry Type IT Services & Consulting
Functional Area Customer Success, Service & Operations
Employment Type Full Time, Permanent
Role Category Voice / Blended
Education
12+ or graduation Degree.
Experience | 2 - 3 Years |
Salary | 2 Lac 50 Thousand To 2 Lac 75 Thousand P.A. |
Industry | Sales & Marketing / Business Development / Telecaller |
Qualification | Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.B.A, B.Com |
Key Skills | Sales Consultant Web Hosting IT Sales Technical Sales Walk in |
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