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Nashik
Key Responsibilities:
Technical Service & Repair
Diagnose and Troubleshoot: Perform advanced diagnostics, troubleshooting, and root cause analysis on complex electronic systems, devices, and circuit boards to identify malfunctions.
Repair and Calibration: Execute on-site and in-house repairs, component replacement, and system adjustments, using specialized diagnostic tools, testing equipment (e.g., DVMs), and technical manuals/schematics.
Preventive Maintenance: Conduct scheduled preventive maintenance and routine inspections to maximize equipment reliability and minimize downtime for clients.
Installation and Commissioning: Install, configure, and commission new electronic equipment and systems at customer sites, ensuring seamless integration and functionality.
Technical Documentation: Interpret and utilize complex engineering diagrams, schematics, blueprints, and technical manuals for diagnostics and repair procedures.
Customer Support & Training
Client Communication: Serve as the primary technical point of contact for clients, effectively communicating complex technical information, repair status, and solutions clearly and professionally.
Technical Guidance: Provide training, technical assistance, and guidance to end-users on the proper operation, maintenance procedures, and troubleshooting of their electronic equipment.
Issue Resolution: Manage customer expectations and ensure timely resolution of all service issues to achieve high customer satisfaction.
Operations & Compliance
Reporting: Accurately and promptly document all service activities, repairs performed, performance tests, and customer interactions in service management systems and technical reports.
Inventory Management: Manage and maintain an inventory of spare parts and tools, and judiciously order replacements through strong technical expertise.
Safety & Compliance: Ensure all work adheres strictly to company policies, safety protocols, and industry regulations (e.g., ESD, IPC, OSHA, ISO standards).
Collaboration: Work collaboratively with sales, engineering, and product development teams to provide feedback, resolve complex issues, and support product enhancements.
| Experience | 1 - 4 Years |
| Salary | 1 Lac 50 Thousand To 2 Lac 50 Thousand P.A. |
| Industry | Engineering / Engineering Design / R&D / Quality |
| Qualification | B.E |
| Key Skills | Electronics Service Engineer Electronics Engineer |
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