Job openings for Crm Executive in Nashik

Key Responsibilities
Manage customer interactions through calls, emails, WhatsApp, and other communication channels.
Maintain and update customer records in the CRM system.
Conduct regular follow-ups with prospective and existing customers.
Handle customer queries, complaints, and service requests efficiently.
Coordinate with sales, marketing, and operations teams for customer support and issue resolution.
Monitor customer feedback and identify opportunities to improve customer satisfaction.
Generate customer engagement and retention initiatives.
Prepare daily, weekly, and monthly CRM reports.
Ensure accurate documentation of customer communications and transactions.
Support lead management and conversion activities.