Job openings for Assistant Manager in Nashik

Key Responsibilities
Branch Operations & Customer Service Management
Oversee day-to-day branch operational processes, cash management, clearing operations, and general ledger maintenance.
Address and resolve escalations from high-net-worth (HNI) and retail clients, ensuring top-tier service standards and fast query resolution.
Manage account opening verification, service requests, locker operations, and electronic fund transfers (NEFT/RTGS/IMPS).
Cross-Selling & Business Growth
Drive portfolio penetration by identifying cross-sell opportunities within the existing branch customer base.
Promote retail financial products, including Savings & Current Accounts (CASA), Fixed Deposits, Loans, Credit Cards, Mutual Funds, and Insurance.
Support Branch Managers and team members in achieving monthly and quarterly operational and business targets.
Compliance, Risk & Audit Adherence
Maintain full compliance with KYC, AML (Anti-Money Laundering), and RBI regulatory mandates.
Ensure the branch stays fully compliant during internal, concurrent, and regulatory audits with zero high-risk observations.
Perform regular verification of customer documentation, signature updates, and mandatory record archiving.
Team Leadership & Administrative Coordination
Guide, coach, and supervise frontline desk staff and customer service executives.
Monitor daily operation metrics, turn-around times (TAT), and service error logs to drive operational efficiencies.