Job openings for cyber security manager in mumbai nashik

Cyber Security Manager – Content & Research

Mumbai, Nashik


Job Title - Cyber Security Manager – Content & Research
Experience required – 1-2 years
No. of Openings – 1
Salary- 3.60 Lakhs per annum (includes quarterly bonus and annual Bonus)
Location- Bhandup West, Mumbai (work from office)
Benefits-
• Salary with quarterly bonus
• Informal dress code
• Friendly and lively environment in office
• Great opportunity to grow and learn in your career
• Fun and Energetic monthly team bonding events
Roles and responsibilities:
• Create technical content for the Right-Hand Cybersecurity automation platform.
• Review incoming technical queries from various support channels as well as escalations from
other members of the Right-Hand Cybersecurity organisation to determine the gaps in RightHand Cybersecurity content.
• Document solutions to customer inquiries, including but not limited to API integrations,
systems issues, network and security-related impediments, 3rd party integrations, and
multi-product workflows.
• Review service problems by exploring the client's request, determining the cause of the
problem, and selecting and documenting the best solution to solve the problem.
• Build strong relationships with other team members within Support and the wider company
acting as the voice of the customer.
• Work closely with our customer success team to document customer queries as a team, and
support renewals and expansion opportunities.
• Use broad technical product expertise to help customers increase adoption.
• Utilise support tools and resources necessary to document customer issues and resolutions,
including Jira and proprietary logging systems.
• Contribute to customer support resources and deliver meaningful product feedback as the
voice of the customer to leadership and relevant internal teams.
• Proactively identify improvements to the product, identify bugs and otherwise determine
high-impact opportunities to enhance the customer experience.
• Promote Right-Hand Cybersecurity products and services to customers and prospecti

Experience 1 - 2 Years
Salary 2 Lac To 2 Lac 50 Thousand P.A.
Industry IT Hardware / Technical Support / Telecom Engineering
Qualification Diploma, Professional Degree, B.C.A, B.Sc, B.Tech/B.E, M.C.A, M.B.A/PGDM
Key Skills Cyber Security Manager – Content & Research

About Company

Contact Person Impact HR n KM Solutions
Mobile 8793740165
Email ID jobs@placementservices.co

Jobs by Location

Nashik (2837) Ahmednagar (173) Dhule (166) Jalgaon (133) Mumbai (88) Pune (46) Aurangabad (18) Thane (11) Bangalore (7) Latur (7) Bhopal (6) Nagpur (6) Chennai (5) Kolkata (5) Krishnagiri (4) Ahmedabad (4) Coimbatore (4) Gurgaon (4) Indore (3) Navi Mumbai (3) Bharatpur (2) Hyderabad (2) Noida (2) Dhar (2) Dindori (2) Nandurbar (2) Sangli (2) Yavatmal (1) Kanpur (1) Lucknow (1) Una (1) Singrauli (1) Howrah (1) Amritsar (1) Mandya (1) Mysore (1) Pathankot (1) Ernakulam (1) Dharmapuri (1) Gwalior (1) Zirakpur (1) Surat (1) Panipat (1) Ambala (1) Bhubaneswar (1) Vadodara (1) Jalandhar (1) Kolhapur (1) Madurai (1) Kanchipuram (1) Solapur (1) Akola (1) Shimla (1) Wardha (1) Bargarh (1) Indonesia (1) Australia (2) View More

Jobs by Functional Area




Raise your Query

Hi! Simply click below and type your query.

Our experts will reply you very soon.

WhatsApp Us