Job openings for call center executive in nashik

Call Center Executive

Nashik


· Answer Incoming Calls and Respond to Customer’s Emails

· Management and Resolve Customer Complaints

· Sell Products and Place Customer Orders in the Computer System

· Identify and Escalate Issues to Supervisors

· Provide Product and Service Information to Customers

· Research Required Information Using Available Resources

· Research, Identify, and Resolve Customer Complaints Using Applicable Software

· Process Orders, Forms, and Application

· Route Calls to Appropriate Resources

· Document all Call Information According to Standard Operating Procedures

· Recognize, Document, and Alert the Management Team of Trends in Customer Calls

· Follow Up Customer Calls Where Necessary

· Upsell Products and Services

Experience 0 - 3 Years
Salary 2 Lac To 2 Lac 25 Thousand P.A.
Industry Analytic and Business Intelligence
Qualification Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.B.A, B.Com
Key Skills Telecalling BPO Telemarketing Telesales Voice Process

About Company

Contact Person Impact HR n KM Solutions
Mobile 8793740165
Email ID jobs@placementservices.co

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