jobs@placementservices.co |
+91-8793740165, 8446240165 |
Nashik
· Answer Incoming Calls and Respond to Customer’s Emails
· Management and Resolve Customer Complaints
· Sell Products and Place Customer Orders in the Computer System
· Identify and Escalate Issues to Supervisors
· Provide Product and Service Information to Customers
· Research Required Information Using Available Resources
· Research, Identify, and Resolve Customer Complaints Using Applicable Software
· Process Orders, Forms, and Application
· Route Calls to Appropriate Resources
· Document all Call Information According to Standard Operating Procedures
· Recognize, Document, and Alert the Management Team of Trends in Customer Calls
· Follow Up Customer Calls Where Necessary
· Upsell Products and Services
Experience | 0 - 3 Years |
Salary | 2 Lac To 2 Lac 25 Thousand P.A. |
Industry | Analytic and Business Intelligence |
Qualification | Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.B.A, B.Com |
Key Skills | Telecalling BPO Telemarketing Telesales Voice Process |
About Company
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