Job openings for Telecalling Executive in Nashik

Key Responsibilities of a Telecalling Executive
1. Core Calling Duties
Outbound Calling: Initiate calls to potential leads (prospects) from a provided database to introduce the company's offerings.
Inbound Handling: Answer incoming calls from prospective customers responding to marketing campaigns.
Pitching: Effectively communicate product or service features, benefits, and pricing to persuade the customer.
Lead Generation: Qualify leads by gathering information on the customer's needs and determining their interest level.
Appointment Setting: Schedule meetings or demonstrations for the sales team with qualified leads.
2. Data Management & Reporting
CRM Maintenance: Accurately record all call information, customer feedback, and follow-up status in the Customer Relationship Management (CRM) system or a database.
Reporting: Prepare and submit daily/weekly call reports detailing the number of calls made, contacts reached, and leads generated.
Follow-up: Maintain a disciplined follow-up schedule to reconnect with interested prospects.
3. Quality & Customer Focus
Adherence to Scripts: Follow communication scripts and call guidelines while maintaining a natural, empathetic conversation flow.
Objection Handling: Address customer concerns, clarify doubts, and overcome objections to move the conversation forward.
Service Quality: Ensure high standards of professionalism and politeness to maintain the company's image.