Job openings for Telecaller in Nashik

Telecalling Responsibilities:
Outbound Calling:
Make outbound calls to potential leads generated through various channels (e.g., marketing campaigns, referrals).
Introduce company products or services, explain their benefits, and answer preliminary questions.
Follow up with existing customers for feedback, renewals, or to inform them about new offers/promotions.
Schedule appointments or meetings for sales representatives when required.
Inbound Call Handling:
Answer incoming calls professionally, addressing customer inquiries, complaints, and requests.
Provide accurate information about products, services, pricing, and company policies.
Resolve basic customer issues or escalate complex matters to the appropriate department for resolution.
Lead Generation & Qualification:
Identify potential sales opportunities during calls and qualify leads based on set criteria.
Record customer responses, feedback, and interests to help refine sales and marketing strategies.
Customer Relationship Management:
Build and maintain positive relationships with customers through polite and helpful communication.
Ensure a high level of customer satisfaction by providing excellent service over the phone.