| jobs@impacthrnkmsolutions.onmicrosoft.com |
| +91-8793740165, 8446240165 |
Nashik
- Responsibilities:
1. Conducting phone calls to potential clients to provide information about products or services: As a tele counselor, you will be responsible for reaching out to potential clients over the phone to educate them about the company's offerings.
2. Following up with leads and scheduling appointments: You will be required to follow up with leads generated through phone calls and emails, and book appointments for further discussions.
3. Handling customer inquiries and providing excellent customer service: Responding to customer queries and ensuring a high level of customer satisfaction is a key aspect of this role.
4. Maintaining accurate records of interactions with clients: Keeping detailed records of client interactions, appointments, and follow-ups is essential for effective communication and relationship management.
5. Collaborating with the sales team to ensure seamless customer experience: Working closely with the sales team to provide support and information to potential clients throughout the sales process.
- Required Skills and Expectations:
1. Excellent communication skills: Strong verbal communication skills are necessary to effectively communicate with clients over the phone.
2. Ability to multitask and prioritize: Handling multiple calls and inquiries simultaneously while prioritizing tasks is crucial for success in this role.
3. Customer-oriented mindset: A focus on providing exceptional customer service and building strong relationships with clients is essential.
4. Attention to detail: Maintaining accurate records and ensuring all client information is up-to-date requires a high level of attention to detail.
5. Basic computer skills: Proficiency in using basic computer software and tools for data entry and communication.
| Experience | 1 - 2 Years |
| Salary | 2 Lac To 3 Lac P.A. |
| Industry | Other |
| Qualification | B.A, B.B.A, B.Com, B.Sc, B.E |
| Key Skills | Tele Counselor Tele Marketing Tele Caller |
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