Job openings for team leader in nashik

Team Leader

Nashik


Manage a team of individuals working on tele sales/customer support

• Resolve customer complaints brought to your attention
• Create policies and procedures
• Plan the training and standardization of service delivery
• Manage inbound and outbound customer calls in a timely manner
• Identify customers’ needs and wants, clarifying information whenever possible
• Conduct quality assurance surveys with customers and provide feedback to the team
• Gain comprehensive product knowledge to enhance customer support
• Maintain a pleasant working environment for your team

SALARY – 15K TO 25K + INCENTIVES (DEPENDS ON LAST DRAWN)
EDUCATION - GRADUATE
EXPERIENCE - ATLEAST 1 YEAR IN SALES

Experience 1 - 2 Years
Salary 2 Lac 25 Thousand To 2 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.B.A, B.Com, Post Graduate Diploma, M.B.A/PGDM
Key Skills Sales Mac OS team management Team Handling Team Leading Floor Management

About Company

Contact Person Impact HR n KM Solutions
Mobile 8793740165
Email ID jobs@placementservices.co

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