Job openings for Service Technician in Nashik

We are seeking a skilled and reliable Service Technician to provide on-site and remote technical support, maintenance, and repair services for our [Specify Products/Systems/Equipment] to customers in the Nashik region and beyond. The Service Technician will be responsible for diagnosing issues, implementing effective solutions, and ensuring high levels of customer satisfaction. This role requires a strong technical aptitude, excellent problem-solving skills, and the ability to work independently while representing our company professionally.
Responsibilities:
On-site Service and Repair (Nashik Focus): Travel to customer locations in Nashik and surrounding areas to diagnose, troubleshoot, and repair malfunctions in our [Specify Products/Systems/Equipment].
Remote Technical Support: Provide technical assistance to customers in Nashik via phone, email, or other remote support tools, guiding them through troubleshooting steps and resolving issues remotely when possible.
Preventive Maintenance: Perform scheduled preventive maintenance on [Specify Products/Systems/Equipment] at customer sites in Nashik to ensure optimal performance and minimize downtime.
Installation and Commissioning Support: Assist with the installation and commissioning of new [Specify Products/Systems/Equipment] at customer locations in Nashik as needed.
Parts Management: Identify and order necessary spare parts for repairs and maintenance, ensuring efficient inventory management for service operations in Nashik.
Documentation: Maintain accurate records of service activities, diagnoses, repairs, and parts used, utilizing service management software or manual logs.
Customer Communication: Communicate clearly and professionally with customers in Nashik regarding service requests, diagnoses, repair timelines, and any follow-up actions.
Training: Provide basic operation and maintenance training to customers in Nashik on the [Specify Products/Systems/Equipment].