| jobs@impacthrnkmsolutions.onmicrosoft.com |
| +91-8793740165, 8446240165 |
Nashik
Core Responsibilities
1. Advanced Technical Expertise & Troubleshooting
Complex Diagnostics: Lead the diagnosis and resolution of the most difficult and chronic technical problems, particularly those requiring in-depth knowledge of complex electrical, mechanical, or automated systems.
Specialized Service: Perform advanced installation, commissioning, maintenance, and modification of high-value or specialized equipment/systems.
Root Cause Analysis (RCA): Conduct detailed failure analysis and implement long-term corrective actions to prevent recurrence.
2. Leadership and Mentorship
Team Guidance: Mentor, train, and provide technical guidance to junior Service Engineers and Field Technicians, helping them develop their skills.
Workflow Management: Schedule and supervise service projects, ensuring efficient allocation of resources and adherence to project timelines and budget.
Quality Assurance: Oversee the quality of all service work performed by the team, ensuring compliance with industry standards and regulatory requirements.
3. Client Management and Business Development
Key Account Support: Act as the primary technical point of contact for critical clients and key accounts, managing client expectations and ensuring high satisfaction levels.
Service Contract Management: Identify opportunities for upselling service contracts, spare parts, or equipment upgrades, assisting the sales team in technical proposals.
Reporting and Communication: Prepare detailed technical and service reports for both management and clients, clearly communicating complex technical information and solutions.
| Experience | 5 - 8 Years |
| Salary | 3 Lac To 4 Lac 50 Thousand P.A. |
| Industry | Engineering / Engineering Design / R&D / Quality |
| Qualification | B.E |
| Key Skills | Service Engineer Service & Application Engineer Technical Service Engineer Plant Maintenance After Sales Service Technician Activities Utility Maintenance Travel Arrangements Preventive Maintenance Machine Maintenance Medical Equipment |
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