Job openings for customer care manager in nashik

Customer Care Head

Nashik


Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
Keep ahead of industry’s developments and apply best practices to areas of improvement

Experience 3 - 5 Years
Salary 2 Lac 75 Thousand To 3 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.B.A, B.Com
Key Skills Customer Relationship CRM Business Development Customer Care Customer Support Service Marketing Customer Care Manager

About Company

Contact Person Impact HR n KM Solutions
Mobile 8793740165
Email ID impacthrnkms@gmail.com

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