Job openings for customer care associate in nashik

Customer Care Associate

Nashik


Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.

Experience 1 - 2 Years
Salary 2 Lac To 2 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.B.A, B.Com, B.Sc, Post Graduate Diploma, M.B.A/PGDM
Key Skills Sales Customer Relationship Communication Skills Customer Care BPO Service Marketing

About Company

Contact Person Impact HR n KM Solutions
Mobile 8793740165
Email ID jobs@placementservices.co

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