Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
Knowing your competition and strategizing accordingly.
|2 - 4 Years
|2 Lac 50 Thousand To 2 Lac 75 Thousand P.A.
|ITES / BPO / KPO / LPO / Customer Service
|Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.B.A, B.Com
|Sales Customer Relationship CRM Marketing Microsoft Office CRO Customer relationship officer
|Impact HR n KM Solutions
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