Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
Knowing your competition and strategizing accordingly.
|Experience||1 - 3 Years|
|Salary||2 Lac 25 Thousand To 2 Lac 75 Thousand P.A.|
|Industry||ITES / BPO / KPO / LPO / Customer Service|
|Key Skills||Customer Relationship Siebel Marketing MS CRM Customer Service Operations Customer Relationship Manager|
|Contact Person||Impact HR and KM Solutions|
|Address||Ravi Chamber Basement, Below Laminate Gallery , Near Canada Corner Signal|
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