Job openings for customer care officer in nashik

Customer Care Officer (Female Only)

Nashik


Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers�� needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Education : Any graduate

Work Experience : 2/3 yrs.

Experience 2 - 3 Years
Salary 2 Lac 25 Thousand To 2 Lac 75 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.B.A, B.Com, B.Ed, B.Sc, Other Bachelor Degree
Key Skills Customer Care Officer Customer Care Customer Service Manager Customer Care Coordinator Customer Care Incharge Customer Care Representative


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